How to send in batches (staggered) using On-Demand

Updated by Sam McDougall

This short guide will go through how to send in batches (staggered) over a specific time frame using On-Demand.

  1. Go to
  2. Sign in using either SSO or Email
  3. Click on the On-Demand on the left-hand side
  4. Section 1:
    1. Select the dropdown field
    2. Choose either a course or simulation
  5. Section 2:
    1. Select the dropdown field
    2. Choose an option as shown below
    For simulation creation please click here.
    1. Select the Schedule Simulation/Course toggle
    1. Select the Send Emails in Batches toggle
    Make sure to select 'Pause on weekends' if you do not want the sends to go out on a weekend
    1. Click Calendar icon to select a date range for the sends (click same date twice for single day)
    1. Select a time frame for the sends to start and end each day
  6. Select if you would like to send to either a Department, Location, User, Group, or Tenancy
  1. Click on the send icon
  2. Click okay to confirm the action
You can view/cancel any future sends applied through On Demand by selecting Scheduled Simulation/Courses while in OnDemand

Be aware batched sends will spread evenly between the start date/time and end date/time. For example 1000 sends over 10 days will send around 100 a day.

How did we do?