How do I know if Auto-Sync is turned on?

Updated by Jacob Flinders

To check this, please note you must be a tenancy admin.

  1. Navigate to your portal at

  1. Click the 'Tenancy' tab on the left of the screen.

  1. At the top, select 'Additional Data'.

On this tab, you will be able to see your AD group(s) that have been synced to your portal. on the right of the screen, if the group is set to auto-sync, a box will be ticked to indicate this as shown below:

If you wish to learn how to set up auto-sync please click HERE

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