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Product Features & Guides

Step-by-step guides explaining how to use Boxphish features day-to-day. This section focuses on “how do I do X?” across the platform.

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Phishing Simulations
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Dashboard & Reporting

Understand platform metrics, dashboards, and reports to track engagement, risk, and performance across your organisation.
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Branding

Customise portal and features.

Automatic Course Assignment

When enabled, Automatic Course Assignment will send a course in response to the user clicking a simulation sent to them. Shown in the flow below: Simulations have been paired with the relevant course…

Course Reminders

Course reminders are available to all Tenancies receiving and taking courses within the Portal. Reminder Options. There are two options available for sending reminders: First assignment. Choose the a…

Hierarchical Tenancy Management

Hierarchical access structure for managing tenancies: Host Tenancies : These parent accounts have oversight access to all tenancies in their own branch of the hierarchy. A host can access any descend…

Journey Builder

Overview. The Journey Builder is a core feature of the portal, designed to help tenancy administrators create and schedule structured cybersecurity awareness campaigns. Journeys may include training…

Upload your own course

This feature is currently available to Enterprise customers on a BETA sign-up programme. This feature allows administrators to upload their own SCORM or xAPI-based training content as a course inside…

Reporting Access Level

This short guide will take you through how to change a user's reporting permissions. Reporting Level List. Tenancy Admin - This user can see all Tenancy Reporting and access the Tenancy admin tools.…

Multi-factor authentication for Email

Enabling for users. Go to Settings From the left menu, click Settings. Open the General Tab In the Settings screen, make sure you’re on the General tab. Find the Security Section Scroll down to the S…

Content packs

What are they?. Content packs are course sends packaged into a single send used for introductions for a new user or for catching up someone who has missed any required training. These packs are desig…

Microsoft Teams app

The Microsoft Teams app allows you to complete your security awareness training directly inside Microsoft Teams. You’ll receive course notifications and reminders in Teams and can launch and complete…

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