Reports

8 articles

Reports data not showing

Reporting data is pulled from our AWS server through an API call. This means that this exchange of data can be stopped by your inbound firewalls. If this is the case on your network, you may experien…

Updated 5 months ago by Sam McDougall

Export Reports

To export any section within the reporting feature, follow the below guide on how to export different sections within reporting to CSV and how to export the full reporting page to PDF. Export to CSV.…

Updated 9 months ago by Jacob Flinders

How is the Risk Score calculated?

All of our reporting contains a Human Risk Score, and this is calculated based on the following: Calculated on % of Simulations clicked Risk Score 5 - over 20% Risk Score 4 - over 15% and under 20% R…

Updated 9 months ago by Sam McDougall

How do I access the Reports?

All administrators within the Tenancy have access to the reports. Navigate to portal.boxphish.com. Log in via your preferred method (SSO or Email). Select ' Reports ' in the bottom left of the page,…

Updated 9 months ago by Sam McDougall

Filtering Data

Reporting data can be filtered through a variety of ways. Below are the methods to filter the data to find what you are looking for specifically. Filter by Sent Date. To filter by date, click either…

Updated 9 months ago by Sam McDougall

Summary Tab

Select ' Reports ' to access the Summary page. you will be presented with 3 tabs, Summary, Simulations and Courses. The summary tab provides high-level metrics, looking at your Risk Score, Active Use…

Updated 9 months ago by Sam McDougall

Individual User History

Below is a short guide on how to filter the history of an individual user Select Reports.. Select either the Course or Simulation tab. Navigate to either the High Risk Users or Activity Log/Course Co…

Updated 9 months ago by Sam McDougall

High Risk User List

Below is a short guide on using the High Risk User List The High Risk User List can be to identify who in your organisation is or isn't clicking simulations. Key. Email Address User's 'Send email to…

Updated 9 months ago by Sam McDougall